Terms


SHIPPING

We offer Express Shipping as standard (1-3 Business Days). The shipping reference number will be provided within 24 hours of your order being dispatched. This will be sent to the same email address as the order. We suggest providing a address where someone is available between the business hours of 8:30am and 5:30pm (Monday to Friday)
If you are an international customer, please contact info@foxanddove.com.au for further information.

 

ITEM AVAILABLITY AND PRE-ORDERS

Should your item be unavailable, you will be contacted by phone or email to arrange an alternative product, provided timeline of the product arrival (if available) or a refund will be arranged.

 

RETURNS & REFUNDS

Returns are eligible for all purchases made within 7 days. The garment will need to be returned (at owner's expense) as new. Any sign of wear or that product is not returned as new may affect a refund.

 

WARRANTY

In the rare instance your product does not live up to your expectation, please contact us on info@foxanddove.com.au or (02) 8084 4388.

 

PAYMENT TYPES

We accept all major credits including Visa, Mastercard and American Express.

 

PERSONAL INFORMATION

We understand and respect the importance of your privacy. We do not share or sell information to any third parties. Information collected is used for processing your order as well as being added to our email database. Should you have any questions regarding this matter, please do no hesitate to contact us