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Shipping & Returns

SHIPPING

We offer free shipping for all orders Australia-wide.

The shipping reference number will be provided within 24 hours of your order being dispatched. This will be sent to the same email address as the order.

We suggest providing a address where someone is available between the business hours of 8:30am and 5:30pm (Monday to Friday)

Please note, due to busy Public Holiday periods and also COVID19, some slight delivery delays might be experienced at these times. 

International shipping available.

 

RETURNS POLICY

Garments eligible for return will need to be returned (at owner's expense) as new.
Any sign of wear, or if the product is not returned as new, may affect the refund.
REFUNDS

Full-priced items are eligible for a refund within 7 days after receiving the order;

FULL PRICED

Full-priced items are eligible for store credit, exchange or full refund.

AFTERPAY

Orders placed through the after pay platform are eligible for a store credit or exchange only.

FINAL SALE

Item's labelled as On Sale are not eligible for returns and are final price;

If items are returned despite this policy, they will not be approved and sent back to you at an additional charge.

PROMOTIONAL SALES

Items purchased during a flash sale/promotional event are only eligible for a store credit or exchange;

If the item is a Final Sale item and further reduced by the flash sale/promotional event, it is not eligible for a refund, store credit or exchange and the price is final.

 

Orders eligible for a refund must be sent back to the sender address on your parcel and have enclosed the original packing slip.

Shop 1A, 647 Military Road, Mosman, NSW, 2088
Shop 2A, 75 Gould Street, Bondi Beach, NSW, 2026

     

    For any questions regarding our Returns Policy please contact us at enquiries@foxanddove.com.au