SAME DAY DELIVERY
CLICK & COLLECT
We offer click and collect from either our Bondi or Mosman boutiques to help reduce the emissions of postal services. Please note pick up is only available within the store that stocks your desired item. You will be notified once your order is ready for collection.
$ 12 express postage
Free shipping for domestic orders under $100.
Express post duration: 1 - 3 business days
* estimate *
All orders are sent out express.
$45 flat rate for orders under $450
Free for orders over $450
Duration: 5 - 30 business days * estimate *
Q: How long will it take for my order to dispatch?
A: We aim to have your order dispatched within 1-2 business days
Q: How do I receive my shipping reference?
A: Shipping reference numbers are provided within 24 hours of your order being dispatched via email
Q: My parcel is arriving later then estimated?
A: Please note, shipping durations can vary & delivery times are just an estimate. We have no control over and don't take responsibility for delayed arrivals once they have left our warehouse. Escalating this through your local postal service will provide you with the quickest and most informed result, however, we are here to answer questions & provide support where we can.
Q: How long does international shipping take?
A: International orders take on average, 5-30 days to arrive. We can’t guarantee delivery within a specific window with overseas orders and delivery times are an estimate. Additional time for delivery should be factored in when placing your order due to considerable delays associated with international shipping.
Q: Are taxes & duties included?
A: Our prices aren't inclusive of taxation or custom charges upon entry into your country. We suggest referring to your countries postal service website for information regarding what costs you are liable for, before placing your order.
MISSING OR STOLEN PARCELS
Unfortunately, there are instances where parcels go missing or get stolen within the postal service. We understand this is incredibly frustrating and are here to help track down these items where we can. Please note however, this is something out of our control & we don't accept responsibility for missing or stolen parcels within the Postal system. We advise you to get into contact with your local postal service to try and remedy these cases & contact us should you have any questions or need support.